CARM 101: Simplifying CBSA’s CARM Program

The Canada Border Services Agency (CBSA) continues to accelerate its evolution and modernization through its CBSA Assessment and Revenue Management (CARM) initiative. From 2021-2024, CBSA has unveiled Phase 1 of CARM, which will completely transform the agency’s import playbook from trade compliance to risk and information management.

On May 25th, 2021, Release 1 launched the CARM Client Portal, facilitating accounting and revenue management processes with the CBSA. All functionalities of the portal will be available as of Release 2 (R2) in 2024.

For more information about CARM, visit our dedicated CARM page, CBSA’s website and their FAQ's.

Industry experts take each participant through the changes occuring with the launch of CARM and how they affect Canadian resident and non-resident importers.

From importers having to post financial security to receiving enhanced capabilities to compliantly correct entry information prior to bonds, the panel of experts explain how these countless changes are supported; through a CBSA web portal which give importers improved, real-time visibility and control over their transactions and trade chain partners.

Lorna Butler

Canadian Customs Brokerage Manager of Regulatory and Product Improvement, Delmar

Marisa Pavan

Canadian Customs Brokerage Manager of Post Entry & Advisory Services, Delmar

Tracy Mclean, CAIB

Senior Vice President, Global Logistics Insurance

Given the number of changes with the launch of CARM, it is critical that Canadian importers understand the program quickly.

Importer functions that will find this information especially important and should watch include:

• Trade Compliance  
• Logistics  
• Transportation  
• Finance  
• Supply Chain  
• Procurement  
• Risk  
• Supplier/Vendor Relations